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Delivery Charges

DELIVERY CHARGES

All displayed product prices are inclusive of UK VAT for customers within the EU, and exclusive of VAT for customers outside the EU.

DELIVERY INFORMATION

Please note we reserve the right to alter the displayed rates for large orders – you will be advised of this before the charge is applied.

UK, Channel Islands and Northern Ireland

Tracked Delivery – FREE  (3-5 working days)*

Fulfilled by Royal Mail Tracked 48 service, who aim to get your order to you as quickly as possible. During exceptionally busy periods including holidays or promotional periods please note that deliveries may take 5 – 7 working days. 

You will receive a tracking code via email and / or SMS to allow you to track your package to your door. 

UK Mainland only

Optional delivery charges:

Tracked Express Delivery - £4.95 (1-2 working days)*

Orders placed before 8am on a working Monday to Thursday will mostly be delivered the next working day. Orders placed after 8am on a working Monday to Thursday, or any time on a Friday, Saturday and Sunday will be delivered in two working days’ time from when the order was placed.

You will receive a tracking code via email and / or SMS to allow you to track your package to your door.

Republic of Ireland and Europe

Tracked Delivery - £7.95  (3-5 working days)*

Fulfilled by Royal Mail, who aim to get your order to you as quickly as possible, but please do allow 3-5 working days.

USACanada and Rest of the World 

Tracked Delivery - £8.95 (7-10 working days)*

Fulfilled by Royal Mail Air Mail, who aim to get your order to you as quickly as possible, but please do allow 7-10 working days.

The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee and could delay delivery.

For further information, please contact us at info@sarahchapman.com and state your Order Number in the email. You will also find your tracking information (once available) in the My Account section of the website.

* While we make every effort to ensure that these delivery lead times are adhered to, there are occasions when unforeseen circumstances could cause delays.

** Orders placed before 8am on a working Friday.

Includes Turkey/Africa/Asia/Middle East/Far East/ Russian Federation/South America/Australia/New Zealand.

 

SURCHARGES

Please note that any orders for more than 5 products to be shipped outside of the UK will be subject to an additional delivery fee based on the total package weight.